Cancellation Policy

Last updated: September 12, 2026

Yantu Ventures Pvt. Ltd. (operating as Nirakt) aims to provide flexible and reliable services. However, last-minute cancellations impact our scheduling and resource allocation. Please review our cancellation policies below.

1. Service and Project Cancellations

For IT installations, AV setups, and consulting projects, clients must provide written notice of cancellation. If cancelled at least 7 days before the scheduled commencement, no cancellation fee will apply, though any non-refundable deposits will be retained. Cancellations made within 7 days of commencement may incur a cancellation fee of up to 25% of the total project value to cover allocated resources.

2. Equipment Rental Cancellations

Equipment rentals must be cancelled at least 48 hours prior to the scheduled delivery or pickup time. Cancellations made within 48 hours of the rental start time will incur a cancellation fee equal to 1 day's rental charge for the reserved equipment.

3. Subscription and AMC Cancellations

Annual Maintenance Contracts (AMCs) and recurring service subscriptions require a 30-day written notice for cancellation prior to the next billing cycle. No partial refunds are provided for the current billing cycle.

4. How to Cancel

All cancellation requests must be submitted in writing. Please email your request to your assigned account manager or to support@nirakt.com with your order or project reference number.